You may not realize it, but you've been training staff on conversation skills every time you work together.

I have had a lot of questions about spam on social media posts and why it's happening more often: is it because posts are scheduled? Is...

According to Loomly, a calendar-based content creation platform, when a customer in your area is looking for your studio, Google uses a...

I skipped giving you those answers in the last post and went right to what you should be asking me about: delegating. Your staff has the...

And the one most important question I'm rarely asked, but really, really should be. My conversations with creative business owners often...

Discussions with my membership, manufacturers and retailers have been circling around the same topic: the challenges of running a...

Purple Cow, Transform Your Business By Being Remarkable, by Seth Godin Truth be told: all Seth Godin books fall under my Top Shelf...

Are you ready to be ahead of the game? (Pun intended!) By preparing for the dreaded Fall slowdown now, you will use your busy summer...

A summary of a recent blog post by Neil Patel. Neil is a New York Times Bestselling author; the Wall Street Journal calls him a top...

Don't guess at this important information! There are so many marketing channels, it's impossible to successfully manage them all. AND YOU...

I gathered some helpful tips and steps for upping your game, as well as inspiration and some entertainment. Enjoy! Feedback or...

Mel Robbins' straight-forward, no fuss insight first caught my eye a few years ago. Her books Take Control of Your Life and The 5 Second...

Eliminate tasks on your to-do list? Yes please! It’s time to get on board the automation train (emphatically doing the arm motion with a...

Small talk in retail? Think of it as BIG talk. Chatting with your customers is commonplace. (Of course there are those customers who chat...

It’s true. Leaders do come in all shapes and sizes. But avocado? Here’s the “scoop” – and no, it’s not guacamole! An avocado leader is...

How to sell more when others sell the same products Competition is everywhere. Even if you don’t have a brick and mortar competitor in...

Strategies for taking professional photos in your store

One hundred days until Christmas. That alone can make a retailer anxious. But the reality is even more urgent. Manufacturing, importing,...

How you design your email is just as important as what you write Reduce what your reader has to think about - It's not a good idea to...

A picture may be worth a thousand words, but a great photo, edited with your logo and other unique and recognizable enhancements, makes...